London Business School Project Work
London Business School — Student Support Service - Disabilities
I developed London Business School's first Disability Student Support Centre, including the model, handbook, policies, and procedures. I drafted the School's first disability policies and procedures documents to support the Centre, which were presented to senior management for consideration and adoption.
In my role as Student Support Coordinator – Disabilities, I was responsible for the day-to-day provision of support and adjustments for disabled students, initially for those enrolled in the MBA program, before my work was extended to programs across the School.
I directed the work of senior managers, academic staff, and non-academic support teams in accordance with disability legislation, national guidelines, School policies, and emerging good practice.
When funding from the Higher Education Funding Council for England (HEFCE) disability change management project was ending, I advised staff across the School on how to continue and expand the support programs I had established.
Gareth Howell's the former Associate Director, MBA Programme, London Business School when I saw him a couple of years after our project ended. He reflected on the outcomes from our work:
'Your handbook, guidance and information packs where not only used by many learning support advisors within London Business School after you left, but also the University of London's federated system...The School (LBS) went on to gain national recognition for the work we completed together on this project.'
Today
London Business School has gone on to develop a Student Wellbeing Services that supports their disabled students.
“Student Wellbeing Services - London Business School actively champions inclusion and inclusive practice. This means that we aim to be a welcoming teaching and learning environment which is accessible to all students. Wellbeing Services is your point of contact to discuss disability, health, neurodiversity (dyslexia, ADHD, autism etc.) or wellbeing issues. We are able to arrange reasonable adjustments; individual exam arrangements and access to assistive technology/specialist support.” Source London Business School website.